Privacy Policy - VivaLingua

Consent to Data Handling

By engaging with VivaLingua’s language learning services, users consent to the processing of personal data as outlined herein. Consent may be withdrawn by written request directed to [email protected].

Extent of Data Collection

VivaLingua collects only the essential information necessary to provide educational services, ensure user satisfaction, and comply with legal mandates.

Purpose of Data Utilization

Data gathered is utilized to facilitate course delivery, enhance learning experiences, and communicate information pertinent to user engagement and interests.

Confidentiality Assurance

VivaLingua guarantees strict confidentiality of all personal data, sharing it solely with authorized personnel or as required by law. Any third parties involved are bound by stringent confidentiality obligations.

Duration of Data Retention

Personal data is retained only as long as necessary for the completion of services or to fulfill legal obligations. Once requirements are met, data is securely deleted or anonymized.

User Rights and Access

Users may request access to their data and seek rectification if any information is inaccurate. Requests can be submitted to [email protected].

Data Accuracy Commitment

VivaLingua is committed to ensuring that user data remains accurate, and users are encouraged to inform us of any changes to maintain up-to-date records.

Data Security Protocols

VivaLingua employs encryption, secure data storage, and regular security evaluations to protect against unauthorized access and misuse of personal information.

Third-Party Data Processors

VivaLingua may engage reputable third-party providers for data processing. These entities are carefully vetted and are subject to rigorous data protection standards.

Data Minimization Practices

VivaLingua limits data collection to what is strictly necessary to achieve the intended educational objectives and comply with the principle of data minimization.

International Data Transfers

When data is transferred across borders, VivaLingua ensures compliance with relevant international data protection standards to uphold user privacy.

Right to Data Deletion

Under certain circumstances, users may request deletion of their personal data. VivaLingua will process such requests as required by applicable laws and regulations.

Data Breach Protocol

In the event of a data breach, VivaLingua will notify affected users and regulatory authorities within 72 hours, or as legally required.

Absence of Automated Decisions

VivaLingua does not rely on automated decision-making involving personal data without explicit user consent, unless permitted by law.

Policy Amendments

VivaLingua may amend this Privacy Policy as necessary to reflect legal or operational changes. Significant updates will be communicated through appropriate channels.